FAQ

Is opheli.ai a chatbot?

No. It includes conversational entry points, but the product itself is an AI Execution OS built around Missions, Tasks, Runs, Artifacts, and proof-of-work.

What is an AI Execution OS?

It is an operating environment for turning objectives into structured AI work with roles, review, execution tracking, and deliverables.

Do I need my own API key?

Not to explore the product. Mock Mode lets you validate the workflow without live provider cost.

Can I use Mock Mode?

Yes. Mock Mode is the safe no-cost path for learning the workflow.

Who pays provider/API costs?

Your connected provider account does when you use BYOK.

Are opheli.ai cost numbers exact?

They are estimates unless explicitly marked Verified by Provider.

Who determines my Provider charges?

Your connected Provider determines final charges, including free-tier limits, credits, taxes, discounts, and invoices.

Can opheli.ai prevent all provider charges?

opheli.ai provides budget guards and limits where available, but external Provider billing is controlled by the Provider.

How are API keys handled?

They are encrypted at rest, kept server-side, and not shown again after save.

What are Operators?

Specialized AI roles such as coordinator, researcher, analyst, reviewer, writer, or coder.

What is the difference between Mission, Task, Run, and Artifact?

Mission is the objective, Task is the work unit, Run is the execution record, and Artifact is the finished deliverable.

What is Context Vault?

The source-material layer for notes and supported uploads that can be attached to missions or tasks.

What is Mission Replay?

The proof-of-work timeline showing how a run unfolded.

What is Mission Copilot?

The conversational command layer for explaining work and proposing product actions.

What is Mission Orb?

The persistent next-best-action and attention layer across authenticated product surfaces.

Can opheli.ai make mistakes?

Yes. AI output can be incomplete, risky, or wrong. Review still matters.

Should I review AI outputs?

Yes, especially for important business, legal, financial, operational, or technical decisions.

What are Blueprints?

Reusable execution patterns that prefill Mission Builder.

Can users publish Blueprints?

Users can create private reusable patterns, but Official Blueprints are curated and published only by opheli.ai.

What is Mission DNA?

A way to extract private reusable patterns from successful runs.

What happens if a Run fails?

Inspect run detail and Mission Replay, then continue, retry, or report the run based on the actual failure posture.

Can I contact Support?

Yes. Use Contact Support or contextual report actions such as Report this Run.

What does support receive?

Safe context such as page and related-object references, not provider keys or hidden prompts.